Who we are
Marlink Technologies (operating name of Marlink Trading SRL) ("we", "us") is the controller responsible for processing your personal data in connection with signr.app.
Our registered address is Romania, Romania. You can contact us at legal@signr.app.
Scope of this policy
This policy applies to personal data we collect when you visit signr.app, interact with our content, join our waitlists or newsletters, or contact us through forms or email.
It does not cover processing by third-party websites or services that are linked from our Site. Those services have their own privacy notices.
Personal data we collect
We collect the following types of personal data:
Information you provide
- Contact details (such as your name, email address and, where provided, your role or company).
- Content of messages you send to us (for example, questions, feedback or project details).
- Preferences you share, such as product interests or communication settings.
Information we collect automatically
- Device and browser information (for example, IP address, browser type, operating system, basic device information).
- Usage data about how you interact with our Site, such as pages visited, clicks, approximate location (city / region), and timestamps.
- Cookie and similar identifier data, as described in our Cookie Policy.
Information from third parties
We may receive limited personal data from partners or platforms that help us manage email campaigns, analytics or support. In such cases, we ensure that we have a legal basis and a contract in place with those providers.
How and why we use your data
We process your personal data for the purposes listed below. For each purpose we also indicate the typical legal basis under the GDPR.
| Purpose | Examples | Legal basis |
|---|---|---|
| Provide and operate our Site | Serving pages, enabling forms, maintaining security, preventing abuse. | Legitimate interests (operating a secure, functional website). |
| Respond to enquiries and support requests | Replying to emails, following up on contact form submissions, scheduling calls. | Legitimate interests (responding to requests) and, where relevant, performance of a contract or taking steps at your request before entering into a contract. |
| Send newsletters and product updates | Waitlist updates, product announcements, educational content you sign up for. | Your consent (you can withdraw it at any time, for example via an unsubscribe link). |
| Improve our content and services | Analytics, A/B testing, understanding which pages are most useful. | Your consent for analytics cookies and similar technologies, as described in our Cookie Policy. |
International transfers
Some of our service providers may be located outside the European Economic Area (EEA). Where this is the case and your personal data is transferred outside the EEA, we take steps to ensure an appropriate level of protection, such as standard contractual clauses or other safeguards permitted under the GDPR.
How long we keep your data
We keep your personal data only for as long as we need it for the purposes described above, and as required by law. This typically means:
- Contact and enquiry data: kept for as long as necessary to handle your request and for a reasonable period afterwards to follow up.
- Newsletter and waitlist data: kept until you unsubscribe or we stop sending the relevant communications.
- Technical and analytics data: kept for limited periods as defined in our analytics tools and cookie settings.
We may retain certain records for longer if we need them to comply with legal obligations or to establish, exercise or defend legal claims.
Your rights
Depending on where you live and subject to certain conditions, you may have the following rights regarding your personal data:
- Right of access – to know whether we process your data and to receive a copy.
- Right to rectification – to have inaccurate or incomplete data corrected.
- Right to erasure – to ask us to delete your data in certain circumstances.
- Right to restriction – to ask us to temporarily limit how we use your data.
- Right to object – to object to certain processing, including where we rely on legitimate interests or use your data for direct marketing.
- Right to data portability – to receive the data you provided to us in a structured, commonly used format and, where technically feasible, have it transmitted to another organisation.
- Right to withdraw consent – where we rely on your consent (for example for newsletters or certain cookies), you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
To exercise your rights, please contact us at legal@signr.app. We may need to verify your identity before acting on your request.
You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been infringed.
How to contact us
If you have questions about this policy or how we handle your personal data, you can contact us at legal@signr.app.
Changes to this policy
We may update this Privacy Policy from time to time, for example to reflect changes in our services or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide a more prominent notice.